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FAQ: Automatic deletion of unused user accounts

For data protection reasons, we automatically delete user accounts when the usage period has expired and none of the company’s users has logged in to Timebutler for 8 weeks.

Timebutler will first send a warning email, then another a few weeks later. If no user logs in after either email, we will permanently delete all user accounts and associated data. This also serves companies’ interests, so they do not keep data in Timebutler longer than necessary.

So if you cancel Timebutler or do not extend the usage period, the 8-week period until the first warning email starts.

Prevent automatic deletion of user accounts and data

You cannot deactivate the deletion countdown process or the related warning emails.

You can easily prevent data deletion and the sending of emails in your company by logging in to your Timebutler user account regularly. Just set a reminder that prompts you every 4 weeks to log in to Timebutler.

One login is enough: it resets the deletion-warning countdown for your entire user base.

Please note, however:
The General Data Protection Regulation states that you must not collect and store data unnecessarily. If you do not use Timebutler, you should delete all data in Timebutler within a reasonable time.