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FAQ: Automatic deletion of unused user accounts

For data protection reasons, we automatically delete user accounts when the usage period has expired and no one from your company has signed in to Timebutler for 8 weeks.

Timebutler first sends a warning email, then another one a few weeks later. If no user signs in after either email, we will permanently delete all user accounts and the associated data. This also serves the interests of companies, so that data is not kept in Timebutler longer than necessary.

If you cancel Timebutler or do not extend the usage period, the 8-week period until the first warning email starts.

Prevent automatic deletion of user accounts and data

You cannot deactivate the deletion countdown or the related warning emails.

You can easily prevent data deletion and the warning emails in your company by signing in to your Timebutler user account regularly. The simplest approach is to set a reminder every 4 weeks to sign in to Timebutler.

A single sign-in is enough: it resets the deletion-warning countdown for all users in your company.

Please note
The General Data Protection Regulation states that data must not be collected and stored unnecessarily. If you do not use Timebutler, you should delete all data in Timebutler within a reasonable time.