If an employee has a user account in Timebutler, leaves the company, and returns after some time, proceed as follows:
1) Lock the old user account
Lock the existing user account (if you haven’t already). To do this, sign in to Timebutler as an admin, click “Employees” in the top left, then under the small “Employees” click “Overview”. For the desired user account, click the padlock icon and lock the user account.
2) Remove the email address
Now remove the email address from the user account. As an admin, click “Employees” in the top left, then under the small “Employees” click “Overview”. For the desired user account, click the magnifying glass icon (=detail view). On the page you will see, among other things, the user’s email address, and next to it you will find the “remove” link. Click the link and follow the instructions on the page to remove the email address. The user account and all of its data remain intact.
3) Create a new user account
Then create a new user account for the colleague with the same email address. There will then be two user accounts for the one employee. One user account without an email address, where the old absence entries and data remain stored and retrievable. And a new user account the employee can sign in to.