If an employee has a user account in Timebutler, leaves the company, and returns after some time, proceed as follows.
1) Lock the old user account
Lock the existing user account, if you have not already done so. To do this, sign in to Timebutler as an admin, click Employees in the top left, then Overview below the small Employees label. For the relevant user account, click the padlock icon and lock the account.
2) Remove the email address
Now remove the email address from the user account. As an admin, click Employees in the top left, then Overview below the small Employees label. For the relevant user account, click the magnifying glass icon (= detail view). On the page you will see, among other things, the user’s email address, with a remove link next to it. Click the link and follow the instructions on the page to remove the email address. The user account and all of its data remain intact.
3) Create a new user account
Then create a new user account for the returning employee using the same email address. There will then be two user accounts for the same employee: one user account without an email address, where all of the old absence entries and data remain stored and retrievable, and a new user account that the employee can sign in to.