If your company has new bank details or you want to change the bank details for the SEPA direct debit, proceed as follows:
-
Sign in to Timebutler as an admin. Only admins are allowed to make this change. If you do not have an admin account in Timebutler, ask an admin to do it.
-
Click Account balance > Account balance at the bottom left.
-
On the page, in the Your billing address box, click the Edit details button.
-
You will be redirected to our payment service provider, Stripe, where you can change the payment method details and save the changes. To change the SEPA bank details, first save the new bank details, set them as Default, and then remove the old bank details.
-
If we need a written SEPA direct debit mandate from you, Timebutler will notify you automatically and in good time.
-
If your address or company name has also changed, update your billing address details as well.
Please note
Due to the long lead time for SEPA direct debits at financial institutions, we submit the direct debits to the bank on the 15th of the month. Please make sure that the correct bank details are entered no later than the 15th of the billing month. Changes to the bank details made after the 15th can only be taken into account in the payment run of the following month.