You can change the email address on an existing user account in the following ways:
Employee changes their own email address
The employee whose email address you want to change logs in to their Timebutler user account and clicks “Settings” at the bottom left, then “Your user account” below it. The page shows the email address and next to it a “Change” link. Clicking the link takes the employee to the input form for changing the email address.
For security, the employee must enter their current password to change the email address. If they no longer know the password, the employee can [set a new password(/frequently-asked-questions/sign-in-and-sign-out/forgot-your-password/).
Bulk change for many/all employees
Sometimes the email address changes for many or all employees, for example when the company name changes. The email addresses then change from vorname.nachname@firmenname.de to vorname.nachname@neuer-firmenname.de, for example.
You can change many email addresses with just a few clicks: log in to Timebutler as an admin, click “Settings” at the bottom left, then “More..” below it. Click the “Bulk edit user accounts” heading on the right. Click one of the links in the “Email” box and follow the instructions on the web page.
Admin or supervisor changes the email address
An admin or supervisor can initiate changing the email address on a user account. The affected user then receives an email with a link to confirm the change. Timebutler applies the change to the user account only after the owner of the email inbox clicks the confirmation link in the email.
To initiate changing the email address on a user account, log in to Timebutler as an admin or supervisor. Click “Employees” at the top left, then “Overview” below the small “Employees”. For the desired user account, click the blue icon with the magnifying glass (=detail view). You will now find a “Change” link next to the email address. Click the link to open the input form for the new email address.
User doesn’t have access to their emails?
If the employee no longer has access to the email inbox, they cannot open the email with the request to change the email address and therefore cannot confirm the change. In this case you have two options:
1) The employee changes the email address themselves in their user account; see the top of this page.
2) Send us the old and new email address by email or use our contact form. After a brief review, we will make the change to the email address for you.