You can change the email address on an existing user account in the following ways.
Employees change their own email address
To change your email address, sign in to your Timebutler user account and click Settings > My Profile. The page shows your email address with a Change link next to it. Click the link to open the form for changing the email address.
For security reasons, you must enter your current password to change the email address. If you no longer know your password, you can set a new password.
Bulk change for many or all employees
Sometimes the email address changes for many or all employees, for example when the company name changes. The email addresses then change, for example, from firstname.lastname@companyname.com to firstname.lastname@new-companyname.com.
You can change many email addresses with just a few clicks: sign in to Timebutler as an admin and click Settings > More…. Click the Bulk change of user accounts heading on the right. Click one of the links in the Email box and follow the instructions on the page.
Admin or manager changes the email address
As an admin or manager, you can initiate a change of the email address for a user account. The affected user then receives an email with a link to confirm the change. Timebutler only applies the change to the user account after the recipient has clicked the confirmation link in the email.
To initiate the change, sign in to Timebutler as an admin or manager. Click Employees in the top left, then Overview below the small Employees label. For the relevant user account, click the blue magnifying glass icon (= detail view). Next to the email address, you will now find a Change link. Click the link to open the form for entering the new email address.
User has no access to their emails?
If the user no longer has access to the email inbox, they cannot open the confirmation email and therefore cannot confirm the change. In this case you have two options:
- The user changes the email address themselves in their own user account; see the top of this page.
- Send us the old and new email address by email or use our contact form. After a brief review, we will make the change for you.