If you have recorded vacation for an employee (or another absence entry) and Timebutler has apparently calculated too few vacation/work days, then in most cases this is due to the following causes:
A vacation request did not deduct any vacation
You can set the weekly working days for each employee, for example “Monday to Friday” or “Mon+Tue+Thu+Sat”. Sometimes you accidentally set no weekday as a working day for an employee. As a result, every vacation request calculates 0 vacation days, because according to the settings the employee does not have to work on any weekday.
To check whether this problem exists, sign in to Timebutler as an admin and click Settings > Working days at the bottom left. Check which weekly working days are set for the employee. If no, the wrong, or too few weekly working days are active, click the blue Edit button for the employee, change the weekly working day settings, and click the blue Save button at the bottom. Timebutler automatically recalculates the employee’s vacation requests, absence entries, and vacation balance.
See also the article on weekly working days.
A vacation request deducted too little vacation
If, for a vacation request over, for example, 2 weeks, Timebutler deducted only, for example, 8 vacation days instead of the expected 10, this usually has the following causes:
1) The employee does not have a 5-day week
The employee might not have a 5-day week, but, for example, works only Monday to Thursday. Check the weekly working days to see how many days the employee works per week. To determine the weekly working days, proceed as described in the section above on this page.
2) Weekly working days are set incorrectly
The employee might have a 5-day week, but you accidentally activated only 4 weekly working days instead of 5. To determine and correct the weekly working days, proceed as described in the section above on this page.
3) Holidays
There might be holidays during the chosen vacation period, so the number of vacation days is correspondingly lower. To check which Holiday calendar is set for the employee, proceed as follows:
Sign in to Timebutler as an admin and click Settings > Working days at the bottom left. Check which Holiday calendar is set for the employee. If the wrong Holiday calendar is set, click the blue Edit button for the employee, change the Holiday calendar setting, and click the blue Save button at the bottom.
To find out which holidays apply to a Holiday calendar, sign in to Timebutler as an admin and click Settings > More… at the bottom left, then Holiday calendar on the right. For the desired Holiday calendar, click the blue Details button.