Only the user themselves can view and change their PIN for the time tracking terminal in their own Timebutler user account. No one can view or change another user’s PIN — not even managers or admins.
The reason is that authentication would be compromised if a user could view someone else’s PIN. Timebutler logs the edit history for time entries, among other things. If another person could use someone’s PIN, the log would show that the authenticated employee started the virtual time clock — but it could no longer be guaranteed that the logged user was actually the one who performed the action. The edit history would no longer be reliable and the integrity of the audit trail would be at risk.
Employees without an email address cannot log in to their Timebutler user account and therefore cannot view their PIN. As a result, these employees cannot use the time tracking terminal.
Add an email address
To allow these employees to use the time tracking terminal, enter an email address for them. Your IT department may be able to create a work email address for them.
Alternative: add a private email address
Alternatively, after discussing it with the employees concerned, you can enter their private email address. Email addresses are not shared with third parties and are used exclusively in connection with Timebutler — for example, to send login credentials or notifications about approved vacation requests.
You can also protect employees’ private email addresses by enabling the option that prevents employee users from seeing other employees’ email addresses. Especially when asking for a private email address, many employees prefer that it not be visible to colleagues. This option is available in Global settings: Hide other people's email addresses for employees.