Send welcome email

Timebutler automatically sends a welcome email to new employees to prompt them to sign in to their user account. You have the following options for sending the welcome email.

When creating the user account

When you create a user account, you can use the Send welcome email with login credentials option to decide whether Timebutler should send a welcome email immediately.

If you enable the option, Timebutler automatically sends a welcome email with the login credentials to the employee and prompts them to sign in to Timebutler.

If you disable the option, Timebutler will not send a welcome email — and will not send any follow-up email to that user either, so you can finish setting everything up first. Timebutler will only send emails to the user once you decide to send the welcome email at a later point and the user signs in to Timebutler for the first time.

Send the welcome email later

If an employee has never signed in to Timebutler — for example because they did not receive the welcome email or deleted it by mistake — an admin can send the welcome email again.

To do this, sign in to Timebutler as an admin and click Employees in the top left, then Overview beneath the Employees subheading. For the relevant user account, click the Send welcome email button.

If the Send welcome email button does not appear, there are two possible reasons:

• The user has already signed in to Timebutler at least once.
• You already sent a welcome email to that user during your current session. In this case, sign out (click on your email address in the top right), sign back in, and repeat the steps above.

Sending the welcome email to many users at once: If you want to send the welcome email to a large number of users, you do not need to click the button for each user individually. Instead, you will find a Send all welcome emails button above the employee overview.

Resend login credentials for existing users

If an employee has already signed in to their Timebutler user account at least once, it is no longer possible to send a welcome email. If the user can no longer sign in, they should use the Forgot password function instead.