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FAQ: Forgot your password

If you have forgotten your password and can no longer sign in to Timebutler, follow these steps:

  1. Go to www.timebutler.de and click Login in the top right.

  2. Below the password field, click the Forgot password link.

  3. You will be taken to the page where you can request a password reset email. Enter the email address you use to sign in to Timebutler in the Email field and click Submit.

  4. Timebutler will send an email to the address you entered. Please wait a few minutes and also check your spam and promotions folders. If the email still does not arrive, find out how to resolve sign-in issues.

  5. Open the email and click the Change password button.

  6. You will be taken to a page where you can enter your new password.

  7. Your password has now been changed. You can sign in to Timebutler with your username (= email address) and the new password.

Problems signing in with Two-Factor Authentication (2FA)

If you have enabled Two-Factor Authentication (2FA), Timebutler will also ask you for the 2FA access code after you sign in with your username and password. Read here how to resolve sign-in issues with 2FA.