If your company is divided into multiple entities or locations, you may have created employees of the different entities/locations in separate user groups in Timebutler. If you want to merge two or more user groups so that the employees of the different user groups are in a shared user group, there is the following option:
You cannot move user accounts from one user group to another yourself; we can perform the move for you.
Please note the following limitations:
1) Shared settings
Because all users move into a single user group, the global settings, corporate design, absence types, etc. that currently apply in that one user group will then apply to all users. You can no longer apply different global settings, corporate design, … for some users.
For example, if you want home office not to require approval in one user group and to require approval in the other, merging the user groups is not advisable. You would then have to choose one of the two options that will apply to all users. So first check whether merging the user groups is feasible in your case before you request it.
2) Admins can see all users in the user group
Admins always see all users in the entire user group. You cannot create an admin who only sees the users from one of the old user groups. That can also be a reason not to merge.
If you still decide to proceed with the merge, please contact us via our contact form.