DE Get Support

FAQ: Merge multiple locations or companies

If your company is divided into multiple entities or locations, you may have created the employees of the different entities or locations in separate user groups in Timebutler. If you want to merge two or more user groups so that the employees of the different user groups end up in a shared user group, you have the following option:

Recreate the user accounts that should move from the “old” user group into the “new” (target) user group inside the target user group. From a cutoff date that you define, these users will only use the new user group, not the old one. The old entries up to that cutoff date remain stored in the old user group and can still be retrieved there.

Because email addresses cannot be used in more than one user account, you have two options:

  1. Create the new user accounts now without entering an email address. Later, remove the email addresses from the old user accounts and then lock those accounts. The email addresses are now free again and can be entered in the new user accounts.

  2. Create the new user accounts only at the cutoff date for the merge. At that point, remove the email addresses from the old user accounts, lock those accounts, and create the new user accounts in the target user group with the freed email addresses.